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Director's introduction

Firstly, thank you for taking the time to visit our website.

There are many out there who claim to be experts, but in many cases, their experience can actually be quite limited. With this in mind, and to provide a clear insight to the  expertise we have in BIF,  I wanted to introduce us properly and show how we provide the right answers and how we deliver quality installations to our customers.

 

We hope the following is helpful, but please get in touch if you would like to discuss further.

Relevant Experience

BIF Services have been a resin flooring specialist for 46 years.

 

Originally run as a partnership, the company incorporated to become BIF Services Limited in 1998 and we continued to provide resin flooring systems, but we also added hygienic wall cladding systems to produce, what was at the time, a unique floor, wall & ceiling package.

We've worked in all types of industries but Food Process & Engineering Sectors play a significant role. Given the pressures in manufacturing, we're often given less time to achieve more, so our expertise and ability to manage and control a project really can mattes as much as having a great site team.

 

Another rapidly growing sector is in secure accommodation. Either for custodial areas for the Police, or in Mental Healthcare facilities for the NHS, we have proven techniques & knowledge to make these areas safe, durable and to look good.

Project Management

One of the most important aspects of involving us is our ability to help plan and oversee a project. We've completed complex industrial refurbishments and our Management Team continue to support customers throughout by keeping our work on track and checking quality as work progresses.

 

With defective finishes removed, a 75mm thk fibre screed & 10mm PU Screed is installed in a food factory. Photographed here during installation. Over 750m2 of floor was completed over 6 phases, with factory production unhalted.

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We were also one of the first contractors to successfully bring industrial resin floor finishes into new commercial or public spaces and we have a great portfolio of large installations in schools and colleges, corporate showrooms & other areas where aesthetics are as important as the durability these systems bring.

Our Quartz Resins Systems have been used very successfully in Schools, Colleges, Hospitals & other public buildings.

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We've become very well known for providing safe surfacing in secure accommodation areas. We provide seamless surfacing to Mental Healthcare Hospitals, where Seclusion Rooms need safe surfaces for the protection of patients who may self harm. We also have an excellent reputation for works within the custodial sector and have completed 5 major Custodial Suites, with more planned.

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Getting the detail right is critical in secure environments. BIF have completed 5 major Police HQ Custody projects over recent years, with 2 further projects planned. 

 

So, we have a very wide spread of experience. Each sector is very demanding and each needs it's operations back to normal without  delay. Work completed also needs to be free of defects and we're able to achieve high quality because we are structured, organised and we employ the right people. 

 

 

Where failure is not an option

The rate of failure in the resin floor industry is quite high. This is due to a number of factors, but at the top of the list is failing to understand how resin floor systems work in use.

 

Not understanding what will cause a problem, once a resin system has been applied, is the possibly the greatest reason for failure.  This often occurs by either getting the job done as quickly & as cheaply as possible, or for incorrect detailing at joints or along exposed edges.

True expertise comes from those who can engineer-in effective repairs to surfaces before a resin finish is applied; simply covering over cracks with resin is unlikely to work and our advice is always to find a reputable contractor who will spend a little more time by working to avoid future issues, by putting right what's there before laying a new surface. 

We have developed a number of proven unique techniques for repairing damaged surfaces. We also have a system where we can build in particular strengths needed for a new resin finish and by tailoring the flooring  system, we reduce costs for the customer and provide a finish to meet their needs more precisely.

Over a Decade of doing things differently

In 2008 we decided to find new ways of doing things.

 

After researching the European resin industry we contacted several  manufacturers who were not exporting to the UK, and learned about new types of systems from Switzerland, Italy & Germany.

 

During this process we discovered that European resin contractors worked quite differently to contractors in the UK, often employing quite different installation techniques; where In the UK, manufacturers have set systems which contractors follow; in Europe, specialist contractors apply a more bespoke solution, using different layers to achieve better results for their customers.  

 

Correctly, in Europe its the reputation of the contractor which is paramount to being awarded work, not solely the reputation of the resin manufacturer supplying the contractor submitting the lowest price.

Today we provide a wide range of proven systems which go further in answering the needs of our customers than the standard UK based resin systems, to give improved  performance at often a lower cost.

 

By doing things differently, we provide a denser resin finish, which improves wear and gives improved resistance to impact, improving  how easily the surface can be cleaned.  These techniques also provide surfaces which are stronger, have greater stability, improved flexibility where needed and have a more consistent surface profile.

Warm & cushioned underfoot, we cast a fibre reinforced underfloor heated screed and applied a cushioned, flexible Polyurethane floor finish in this  very high specification domestic property.

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Our People

Our business is all about our people. How we perform, how we behave and how accountable we are to our customers, provides focus to us all.

 

Our performance builds trust with our customers and as most of our business comes from continued customer contact,  achieving what the customer expects is so important to us.

 

In an industry where almost every other competitor hires in subcontract labour to complete their work, we directly employ our installation teams. By working closely with them and by supporting them, we're able to achieve consistent high quality and provide positive customer experiences.

Our customer's own reviews on how our team have performed, show us that we continue to meet their expectation; this is reviewed with the help of our Customer Sign Off, which provides plenty of opportunity for constructive comments to be raised (customers can complete this online from this website). 

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The photograph above shows how we took an old, heavily patched up and uneven 80 year old concrete floor to  become a durable working surface.  Our team completed concrete repairs to stabilise the slab, removed level undulation using our fibre bonded screed, before finishing the floor with an epoxy self flowing screed.

Accountability

Collaborative working eases problems, so we help you cost, plan and implement a project, no matter how complex a project may be.

 

On completion we continue our support and will remain on hand to  promptly attend to any defects should they arise.

 

Our Assurance of Performance details how the workmanship of our team and performance of material are covered , should issues develop later and where something does go wrong with work we've completed (and where this due to something we have caused), we'll put it right.  

 

The following assurances are provided;

 

Resin Floor Coatings - 12 months

Resin Floor Screeds- 5 years

Hygienic Wall Cladding - 10 years 

Summary

There are many who can confirm that flooring projects can be problematic. 

Resin flooring projects can be more problematic because they rely even more on how elements on site are handled and how projects are specified, but BIF have an enviable reputation for getting the detail right and successfully help our customers receive the standard of installation expected.

 

Where customers experience post-contract installation issues,  we work with our customer to promptly correct the problem, as part of our after sales service.

I hope that I've managed to set out how BIF work differently and why we are considered the safe choice by our customers.

 

If you would like to find out more on how we can support a project, please do get in touch and we'll be very pleased to help.